Job Description

Job Title: Operations CoordinatorJob Description We are seeking a detail-oriented Operations Coordinator to ensure smooth import and export processes, handle customs clearance efficiently, and maintain high customer satisfaction. This role involves verifying documentation, managing schedules, and overseeing inventory while adhering to government regulations and providing competitive quotes. Responsibilities + Ensure all necessary documents for customs clearance are received and submitted promptly. + Monitor clearance status with customs and government agencies, including FDA, USDA, and FWS, and inquire directly if needed. + Notify customers of any irregularities, such as arrival delays or customs holds. + Coordinate schedules with customers for pickup or delivery. + Verify package count upon receipt and re-condition cargos if necessary. + Follow up with customers and vendors to ensure timely delivery and pickup. + Manage warehouse, cooler, and freezer inventory for storage services. + Close files by obtaining vendor invoices, verifying accuracy, and billing according to fee schedules. + Stay informed about government import regulations and communicate updates to customers. + Regularly correspond with overseas and domestic agents. + Provide competitive quotes to customers. + Acquire space allocations from airlines based on customer needs, considering arrival times and budgets. + Open files and generate Air Waybills based on IATA regulations. + Manage schedules and adhere to cargo tender cut-off times. + Follow up after tendering and inform customers and agents of any irregularities. + Ensure compliance with export regulations and TSA regulations, including screening and known shipper requirements. Essential Skills + Customer service skills + Administrative skills + Export documentation knowledge + Office skills + Ocean export experience + Clerical skills + Import knowledge + Experience with shipping and freight management software + Proficiency in Mandarin Additional Skills & Qualifications + General knowledge in logistics and import/export regulations + Aggressiveness toward learning and applying new concepts + Ability to maintain healthy relationships with customers, vendors, and coworkers + Negotiation skills to protect customer interests + Flexibility to provide solutions according to circumstances + Time management skills + Basic arithmetic skills for conversions and rate calculations + Strong communication skills with timely responses + Proficiency in Japanese is highly preferred Work Environment The work environment is primarily office-based, with 80% of the time spent in the office and 20% in the warehouse assisting with various administrative tasks. This role offers a direct placement opportunity with a small company that is willing to train and support individuals entering the transportation industry. Pay and Benefits The pay range for this position is $41600.00 - $45760.00/yr. 100% paid medical, dental, vision for their employees plus two family members 401k contribution 1 week PTO in their first year Workplace Type This is a fully onsite position in Los Angeles,CA. Application Deadline This position is anticipated to close on Jul 4, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

Job Tags

Work at office, Overseas,

Similar Jobs